1. ORDER PROCESSING TIME

  • All orders are processed within 1-3 business days (excluding weekends and holidays).
  • Once your order is processed, you will receive a confirmation email with tracking information.

2. SHIPPING TIME

  • Shipping time ranges from 4-7 business days, depending on the customer’s location.
  • Some remote areas may require additional delivery time.

3. SHIPPING FEES

  • Treovix.com offers free shipping for all domestic orders within the United States.
  • International orders (if applicable) may be subject to shipping fees based on the delivery location.

4. ORDER TRACKING

  • Once the order is shipped, customers will receive a tracking number to check the delivery status on the carrier’s website.
  • If you do not receive a shipping confirmation email, please check your spam folder or contact our support team.

5. SHIPPING DELAYS OR LOST PACKAGES

  • If your order is delayed due to the shipping carrier, Treovix.com will assist in tracking the package but is not responsible for unforeseen delays.
  • If your package is lost, please contact us for assistance.

6. ADDRESS CHANGES

  • If you need to change your shipping address, please contact us within 24 hours of placing the order. After this period, we cannot guarantee address modifications as the order may have already been processed.

7. CUSTOMER SUPPORT If you have any questions regarding shipping, please contact us at:

  • Store Address: 507 Bellevue Ave, Bowling Green, KY 42101, US
  • Business Address: S106 Vinhome Smart City, Tay Mo, Nam Tu Liem, Ha Noi, Viet Nam
  • Email: support@opulixo.com
  • Phone: +1 (323) 484-8220
  • Phone: +84 354 941 044
  • Support Hours: 8:00 AM – 5:00 PM (EST) (Mon – Fri)

We are always happy to assist you!

Treovix.com – Enjoy a Great Shopping Experience!